GET IN TOUCH

Let's restore
what matters most

Whether it's an active emergency or a planned restoration project, our team is ready. We respond to every inquiry within two hours.

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SEND US A MESSAGE

Tell us what happened

Fill out the form and a restoration specialist will contact you within 2 hours. For immediate emergencies, please call our 24/7 line.


We typically respond within 2 hours during business hours.

24 / 7 EMERGENCY LINE

(800) 555-0199

Active water, fire, or structural damage? We dispatch a certified crew within 60 minutes of your call, day or night.

  • 60-minute dispatch guarantee
  • IICRC-certified technicians
  • Works directly with all insurers
  • Free on-site assessment
CALL NOW — FREE ASSESSMENT

Find us

ADDRESS
1245 Industrial Parkway
Columbus, OH 43085
OFFICE PHONE
(419) 555-0143
SCHEDULING
Same-day appointments available

Business hours

Monday - Friday7:00 am - 7:00 pm
Saturday8:00 am - 5:00 pm
SundayBy appointment
Emergency lineAlways Open

WHY HOMEOWNERS TRUST US

  • Licensed & insured in Ohio
  • IICRC Certified — Water & Fire
  • 1,200+ successful restorations
  • Direct insurance billing
  • 5-year workmanship warranty
  • 4.9 ★ on Google (382 reviews)
WHAT HAPPENS NEXT

From first call to fully restored

We make the process as straightforward as possible. Here's exactly what to expect after you reach out.

01

We respond within 2 hours

A project specialist contacts you to discuss the situation, gather details, and schedule your on-site assessment — often same day.

02

Free on-site assessment

A certified technician visits your property, documents all damage with photos and moisture readings, and provides a detailed written estimate — at no charge.

03

Insurance handled for you

We work directly with your insurer, prepare all Xactimate documentation, and advocate on your behalf — so you focus on your family, not paperwork.

04

Restoration & rebuild

Our certified crews get to work. Daily progress updates, a dedicated project lead, and a 5-year workmanship warranty on everything we do.

COMMON QUESTIONS

Everything you
need to know

Can't find your answer here? Call us anytime — our team is available 24 hours a day.

(800) 555-0199

Yes, we work directly with all major insurance carriers. We handle the documentation, submit estimates using industry-standard software, and advocate on your behalf to ensure your claim is covered fairly.

Costs vary widely depending on the extent of damage. After our free on-site assessment, we provide a detailed, line-item estimate. In most cases involving covered perils, your only out-of-pocket cost is your insurance deductible.

Our emergency response teams are available 24/7. We guarantee a dispatch within 60 minutes of your call to mitigate further damage to your property.

The timeline depends on the severity of the damage. Mitigation typically takes 3-5 days. The rebuild phase can range from a few days to several weeks.

It depends on the severity of the damage and the areas affected. If essential facilities like the kitchen or bathrooms are unusable, or if there are structural or safety concerns, we may advise temporary relocation.

Our experts are skilled at providing comprehensive documentation to support your claim. If there is a dispute, we can provide additional evidence and work with your adjuster to ensure a fair resolution.

Absolutely. We stand behind our workmanship with a comprehensive 5-year warranty on all restoration and rebuild services.

Ensure your family is safe. If it is a water issue, turn off the main water valve if you can do so safely. Do not enter areas with standing water or structural damage. Wait for our professionals to assess the situation.